Privacy Policy

Introduction

This privacy policy describes how Aurenex Group ("Aurenex," "we," "our," or "us") collects, uses, and protects personal information when you interact with our website, request a consultation, or engage us for services. We take privacy seriously as a matter of operating discipline, not only regulatory compliance.

Information we collect

We collect the following categories of information:

• Information you provide: your name, company, work email, inquiry type, and any content you include in messages or consultation requests.
• Technical information: standard server logs including your approximate location (derived from IP), browser type, device, and pages visited on our site.
• Engagement information: if you become a client, information exchanged in the course of the engagement, subject to the confidentiality terms of our agreement.

How we use information

We use your information to:

• Respond to your inquiries and consultation requests;
• Operate, maintain, and improve our website and services;
• Communicate relevant updates you have opted into;
• Meet legal, regulatory, and contractual obligations.

We do not sell or rent your personal information to third parties, and we do not use inquiry content to train models.

When we share information

We share information only with:

• Trusted vendors who help us operate our business (for example, email infrastructure or analytics), under contractual confidentiality and data-protection terms;
• Authorities where required by applicable law, court order, or regulatory obligation;
• Parties to whom you have given explicit consent to share.

Security

We apply engineering-grade discipline to the security of information in our care: least-privilege access, encryption in transit and at rest for stored data, logged access, and regular reviews. No system is perfectly secure, but our posture is designed to keep risk small and response fast.

Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you, to object to certain processing, and to withdraw consent. To exercise these rights, contact us using the details below. We will respond within applicable statutory timelines.

Cookies & analytics

Our website uses only essential cookies and lightweight analytics to understand traffic patterns. We do not use advertising cookies or behavioral tracking. If we introduce additional analytics tooling in the future, we will update this policy and, where required, request consent.

International transfers

Aurenex operates globally. Information you provide may be processed in countries other than your own. Where required, we put in place appropriate safeguards such as standard contractual clauses to protect cross-border transfers.

Children's privacy

Our services are directed to organizations and professionals. We do not knowingly collect personal information from individuals under 16. If you believe a child has provided us information, please contact us and we will delete it promptly.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will change the "last updated" date at the top of the policy. Material changes will be highlighted or separately communicated where appropriate.

Contact us

Questions about this policy or your personal information can be directed to hello@aurenexgroup.com. We typically respond within one business day.